Transform Your Support with Masi Chat
Harness Masi Chat’s innovative tools to streamline your support and make customer interactions a breeze. We’re here to help you connect with your customers in the most efficient and effective way possible.
Manage Conversations with Ease
Keep all your conversations organized in one place with our straightforward interface. Search, delete, and download messages effortlessly, while staying updated with users’ online status and typing activity.
Rich Knowledge Base
Speed up support responses with a multilingual knowledge base. Create a comprehensive help center that’s just a click away for your customers, available through a dedicated page or directly within the chat.
Versatile Message Editor
Compose engaging messages using over 3000 emojis and Slack-inspired formatting. Surprise your users with custom HTML messages and attach media seamlessly.
Quick Saved Replies
Save time with pre-written responses. Access and send common replies instantly to keep your interactions efficient and consistent.
Smooth Department Management
Keep your support team organized by assigning conversations to specific departments. Ensure every inquiry gets to the right person with our intelligent routing and email notifications.
