Chatbots Powered by OpenAI and Dialogflow

Speed up customer resolutions and automate conversations by leveraging one of the most advanced forms of artificial intelligence in the world. You can set this up in just a few minutes.

  • Start for Free
  • Cancel at anytime

Easy to Use

No Coding Skills Required

Automatically train OpenAI with your web content and use Dialogflow to input tailored questions and answers.

Learn While You Build

Start with a basic chatbot and learn how to use more advanced features, like contexts, and entities, when you’re ready.

Online Guides and Videos

There are plenty of online resources, including tutorials, help articles, and videos, about Dialogflow and OpenAI.

Start Building Your Chatbot

Automated Communication

Our chatbot replies autonomously to visitor messages when it knows the right answer. If the chatbot doesn’t have the correct response, a human agent can step in and take control of the conversation.

  • Automated communication
  • Easy 30-second installation
  • Custom chatbot reply delay
  • Human-like conversations
Benefits

Benefits

Improve Workflows and Productivity

Bots can help reduce agent stress by automatically answering repetitive questions.

Decrease Agents’ Workloads

On average, bots handle 30% of customer support requests, freeing up your team for other tasks.

Bots Run Your Website 24/7

Save time and money by having the chatbot work around the clock.

Become a Better Problem Solver

Users’ questions are answered instantly, enhancing satisfaction and loyalty.

Automatically Qualify Leads

Engage with potential leads in real time and gather user details through natural conversations.

Increase Conversion Rates

Leverage instant replies and professional communication to boost your conversion rates.

Unlock Chatbot Advantages

Human Takeover

Humans are always in control of our software. If the chatbot can’t answer, it alerts a human agent to take over the conversation.

  • Multiple human takeover methods
  • Notifications only when needed
  • User confirmations
  • Other options

Chatbot Training on the Fly

Improve chatbot performance with each interaction by adding new Q&A in real time. In a click, agents can teach both OpenAI and Dialogflow chatbots new answers. OpenAI will create variations of the question to enhance the chatbot.

  • OpenAI enhancement
  • Train the chatbot in multiple languages
  • Continuous improvement in chatbot responses

Multilingual Chatbots

Switch the chatbot’s language to match the user’s, creating a multilingual experience. The chatbot can also translate messages and respond in the user’s language.

  • Real-time message translation
  • Language detection
  • Supports over 50 languages

Works with Major Messaging Apps.

The chatbot integrates seamlessly with major messaging platforms, effortlessly connecting you with your customers wherever they are, providing consistent and engaging support across all their favorite apps.

  • WhatsApp
  • Instagram
  • Telegram
  • Messenger
  • Viber
  • And more

Smart Questions and Answers

Easily add Q&A, enhance with OpenAI’s AI, provide answers from external sources and APIs in real-time, trigger actions and save user details on specific questions.

  • Provide answers from external sources
  • Actions on specific questions

Chatbot Flows

Create sequences of interactions between the user and the chatbot with the flows feature. The chatbot will guide the user through a series of questions and answers.

  • Collect user details
  • Send button lists
  • Send data via REST API
  • Set conditions


Create Chatbots Using Your Data

Get a ChatGPT-inspired chatbot for your data! Upload documents or link your website to train the chatbot. Pair it with Dialogflow and Google AI for enhanced capabilities.

  • Train chatbot with website content
  • Integrate with Dialogflow and Google AI
AI Features Grid

Human Takeover

If OpenAI can’t respond, human agents can take over the conversation seamlessly.

Multilingual Chatbot

Make your chatbot multilingual with Google AI’s powerful translation features.

Unlimited OpenAI Assistants

Add multiple assistants and activate them in specific areas of your website.

Real-time Data

Answer questions about the latest news, events, and real-time information.

Spelling Correction

Automatically correct user spelling mistakes for accurate and clear responses.

Message Rewriting

Rewrite agent messages to be friendlier and more professional.

Smart Reply

Suggest quick replies to agents based on user messages.

Automatic Training

Regularly train the chatbot with your website content for improved performance.

Fine-tune OpenAI

Adjust OpenAI and ChatGPT settings like temperature and custom models.

Create Chatbots with Dialogflow

Use Dialogflow to build chatbots for specific questions or advanced tasks. Integrate with OpenAI for added capabilities.

  • Add custom Q&A
  • Integrate with OpenAI

Chatbot Actions

Enable your chatbot to perform actions like sending emails, opening articles, or changing departments.

  • More than 10 actions available
  • Allow chatbot to act on behalf of the user

Rich Messages

The chatbot can send attachments, media, and rich messages, creating a more engaging experience.

  • Rich messages as shortcodes
  • Attachments and media
  • Over 10 rich message types

Ready-To-Use Dialogflow Templates

Start with pre-built chatbot templates that can reply to general questions.

  • More than 45 templates
  • Automatic replies to general questions

Knowledge Base Integration

Enhance your chatbot with additional knowledge from Support Board articles or Dialogflow’s knowledge base.

  • Google Assistant
  • Dialogflow Knowledge Base
  • Masi Chat articles

Analytics

Track and analyze chatbot performance, missing user questions, sentiment, and total number of chats.

  • Comprehensive reports
  • Sentiment analysis

WooCommerce Integration

By combining the Dialogflow’s AI with the structured data of WooCommerce, the chatbot can read your WooCommerce shop contents and autonomously provide answers containing relevant information.

Google Search and Spelling Correction

Enable your chatbot to search for answers on Google and your website, and correct misspellings automatically.

  • Chatbot replies from Google and your site
  • Automatic spelling correctiontures

More Features

Discover a variety of innovative Dialogflow features to enhance your chatbot’s capabilities.

Dialogflow Features Grid

Email and Text Messages Support

The chatbot can automatically reply to users’ emails and text messages if the answer is known.

Free to Use

Dialogflow is free to use. Only enterprise businesses with a very high traffic volume will require a paid plan.

Machine Learning

Dialogflow uses machine learning to understand what users are saying and extract structured data accordingly.

Natural Language Processing

Using years of domain knowledge and big data, Google’s Dialogflow NLP is among the most advanced in the world.

Sentiment Analysis

Dialogflow recognizes user sentiments and can spot frustrated users with score and magnitude metrics.

Entity Detection

Dialogflow can extract structured data from end-user expressions in order to understand questions like a human.

Speech Recognition

Voice messages can be recognized and processed through speech recognition by OpenAI and Dialogflow.

Automated Training

The chatbot will automatically improve by learning from human messages in the conversations.

Why Dialogflow and OpenAI?

Only a few of the world’s top AI providers can deliver true artificial intelligence. That’s why we use Dialogflow by Google and OpenAI – to ensure our chatbots are smart and autonomous.